Terms of Service

Terms of Service

These Terms of Service apply to your use of the Myhtp site.

By accessing or using this website, you agree to comply with these Terms of Service. If you do not agree with these terms, you should not use the website.

1. Use of the Website

The website is provided by HTP for the purposes of supporting learners, staff, employers and other authorised users.

You agree to use the website responsibly and only for legitimate purposes connected with your relationship with HTP.

You must not:

• Attempt to gain unauthorised access to the website, accounts or information belonging to another person.
• Share your login details with another person.
• Use the website to upload, transmit or distribute malicious, unlawful or inappropriate material.
• Attempt to interfere with the operation, security or availability of the website.
• Use another person’s account or impersonate another user.

2. User Accounts

Where an account is provided, you are responsible for keeping your login details secure and confidential.

You should notify HTP as soon as possible if you believe that your account has been accessed or used by someone else.

HTP may suspend or restrict access to an account where this is necessary for security, safeguarding, operational or other legitimate reasons.

3. Information and Content

You are responsible for ensuring that information you submit through the website is accurate and appropriate.

Content submitted through the website may be reviewed and processed by authorised HTP staff where necessary for the delivery and administration of education, training and related services.

4. Website Availability

HTP will make reasonable efforts to keep the website available and functioning correctly. However, access may occasionally be unavailable due to maintenance, technical problems, security measures or circumstances outside HTP’s control.

HTP does not guarantee that the website will always be available or free from errors.

5. Links to Other Websites

The website may contain links to third-party websites or services. HTP is not responsible for the content, availability or privacy practices of external websites.

6. Privacy and Data Protection

Information collected through this website will be handled in accordance with HTP’s Privacy Policy and applicable data protection legislation.

Please refer to the Privacy Policy for information about how personal information is collected, used and protected.

7. Changes to These Terms

HTP may update these Terms of Service from time to time. Any updated terms will be published on this page and will apply from the date they are published.

8. Contact

If you have any questions about these Terms of Service or your use of the website, please contact us by email: [email protected].

HTP Apprenticeship College

Updated: 23rd September 2026.

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Privacy Policy

Privacy Policy

HTP is committed to protecting the privacy and security of personal information provided by learners, staff, employers and other authorised users of the Myhtp site.

This Privacy Policy explains how personal information is used when you access and use Myhtp.

1. Information We Collect

Depending on how you use the website and learner portal, we may collect and process information such as:

• Name and contact details
• Username and account information
• Learner and training information
• Information submitted through online forms
• Records of activity and interactions with the website
• Technical information relating to your use of the website, where applicable

We only collect and use information where there is a legitimate reason to do so.

2. How We Use Your Information

Personal information may be used to:

• Provide access to the HTP website, learner portal and associated services
• Manage learner, staff and employer accounts
• Deliver and administer education, training and apprenticeship services
• Communicate with you about your learning, training or relationship with HTP
• Maintain accurate records
• Monitor and maintain the security of our systems
• Meet our legal, regulatory and contractual responsibilities
• Improve the services and systems provided by HTP

3. How We Protect Your Information

HTP takes appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is restricted to authorised individuals who require it for legitimate HTP purposes.

All users are expected to follow HTP’s IT and Data Protection Policy and associated information security requirements when using HTP systems.

4. Sharing Information

Personal information will only be shared where there is a legitimate and lawful reason to do so.

This may include sharing information with authorised HTP staff, relevant education or training partners, employers, government or regulatory bodies, and organisations providing services to HTP where necessary to deliver our services or meet our legal and regulatory responsibilities.

5. How Long We Keep Information

HTP retains personal information in accordance with its legal, regulatory, contractual and operational requirements.

Information is retained only for as long as necessary and in accordance with HTP’s applicable retention requirements and policies.

6. Your Data Protection Rights

Depending on the circumstances and the lawful basis for processing, you may have rights in relation to your personal information, including the right to:

• Request access to personal information held about you
• Ask for inaccurate information to be corrected
• Request deletion of information where applicable
• Request restriction of processing in certain circumstances
• Object to certain types of processing
• Exercise other rights available under applicable data protection legislation

Requests relating to your personal information should be made through HTP’s usual data protection contact arrangements.

7. HTP Policies

The use of HTP systems and personal information is governed by HTP’s IT and Data Protection Policy and other relevant HTP policies and procedures.

By using the Myhtp, you are expected to comply with these policies and any reasonable instructions provided by HTP relating to the secure and appropriate use of its systems and information.

8. Cookies and Technical Information

The website may use cookies and similar technologies that are necessary for the operation and security of the website, including maintaining user sessions and account functionality.

Where additional cookies or technologies are used, information about these will be provided in accordance with HTP’s applicable cookie and privacy arrangements.

9. Changes to This Privacy Policy

HTP may update this Privacy Policy from time to time to reflect changes in legislation, HTP policies, technology or the way in which personal information is processed.

The latest version will be made available on this website.

10. Contact and Complaints

If you have questions about how HTP uses your personal information, or wish to exercise your data protection rights, please contact Peter Johnson by email: [email protected].

If you are not satisfied with how HTP has handled your personal information, you have the right to raise a concern with the Information Commissioner’s Office (ICO) one you have exhausted HTP’s complaint process.

Further information about data protection and individual rights is available from the ICO.

HTP Apprenticeship College

Updated: 23rd September 2026.

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